To request a quote, visit our website and fill out the quote request form with details about your shipment, including the type of cargo, dimensions, weight, and destination. Alternatively, you can contact our customer service team directly via phone or email.

We cannot transport hazardous materials (e.g., flammable or toxic substances), illegal goods (e.g., narcotics or counterfeit items), perishable goods (unless pre-approved), or any items restricted by law. For a full list of prohibited items, please refer to our Terms and Conditions.

You can track your shipment using our online tracking tool available on our website. Simply enter your tracking number to see the current status and location of your cargo. For further assistance, contact our customer service team.

If your shipment is delayed or damaged, please contact our customer service team immediately. Provide your tracking number and details of the issue so we can assist you promptly. We will investigate the situation and work towards a resolution.

Yes, we offer insurance for shipments to protect against loss or damage. Insurance is available upon request and at an additional cost. If you choose not to purchase insurance, you assume all risk for your cargo.

Payment for services is due as per the terms agreed upon at the time of booking. Payment methods and due dates will be specified in your invoice. For any issues regarding payments, please contact our billing department.

Ensure your cargo is properly packed, labeled, and meets all applicable regulations. Include accurate shipping and recipient information, and ensure that the package is securely sealed to prevent damage during transit.

Changes or cancellations may be possible depending on the status of your shipment. Please contact our customer service team as soon as possible to discuss your options. Note that cancellation fees or additional charges may apply.