Privacy Policy

Privacy Policy

Privacy Policy

At DXTRANS LOGISTICS, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our cargo services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This may include your name, company name, email address, phone number, and shipping details when you fill out forms, request quotes, or book cargo services.
  • Shipping Information: Details related to the cargo being shipped, including pick-up and delivery addresses, shipment content, and any special handling instructions.
  • Log Data: Information such as your IP address, browser type, operating system, pages visited, and other usage data collected automatically when you interact with our website.
  • Cookies: We use cookies to enhance your browsing experience, track website performance, and analyze traffic patterns. You can control cookie usage through your browser settings.

2. How We Use Your Information

We use your information to:

  • Facilitate and manage your cargo shipments.
  • Communicate with you regarding shipment status, inquiries, and service updates.
  • Improve our services based on your feedback and usage patterns.
  • Ensure compliance with legal obligations and protect our rights.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted partners and carriers involved in the transportation and delivery of your cargo, under strict confidentiality agreements.
  • Legal and Regulatory Authorities: If required by law or to protect the safety, rights, and property of DXTRANS LOGISTICS, our customers, or others.

4. Data Security

We employ robust security measures to protect your personal and shipping information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out of marketing communications by following the unsubscribe instructions provided in our emails.
  • 6. Your Rights

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.

    7. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact us at:

    DXTRANS LOGISTICS

    Address: Sky Business Centre , Mezzanine Floor office M-14 Nad Al Hamar Road , Dubai

  • Email: Ops@dxtranslogistics.com
  • Phone: 971 42559161

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